IDFC is one of the leading banks in providing good lifetime free credit cards in India. If you are someone who is applying for an IDFC first bank credit card online then you may encounter this message “Sorry we can’t proceed IDFC First Credit Card Application Error – We are unable to process your request at this time. Please try again later” so here we will guide you how to fix this issue and complete your application process. Keep reading this article to find out.
This error message is displayed if you want to apply for an IDFC First Bank Credit Card after entering your Full Name and mobile number.
Why this “Sorry we can’t proceed” error message come?
See there are many reasons for this common error message. Below are some example cases for which you may get this error message.
Here are the possible reasons as per our research:
- The most common reason for ‘Sorry we can’t proceed’ error message is either you have been declined an IDFC First Bank Credit Card in recent times frame 0 – 6 months. So i will suggest if you had applied within 6 month and was declined by the bank then at least wait for the 6 months for fresh application.
- You have started your IDFC First Credit Card application process and then left in between.
- You have closed an existing IDFC First Bank Credit Card recently.
- You don’t know why: You probably don’t recall applying for IDFC First Credit Card, however, you are still facing this error.
- No matter the reason, you will be able to fix the error if you follow these steps.
Important Note – In the case of recent application declined and closure of credit card, you should wait at least 6 months then proceed for a fresh application of IDFC credit card.
How to fix the ‘IDFC First Credit Card application error’: Sorry you can’t proceed.
Social media is the biggest thing in favor of customer problem-solving for any company. For whatever the issue i personally tested that normal customer care call or chat may give you the solution but may be delayed but in case of using social media power they will try to connect you as soon as possible and try to solve the problem as early as possible.
So even in the case of IDFC First credit card application error, you can use the power of social media along with the traditional method of reaching customer care on call.
Let’s understand one by one the process of solving this IDFC credit card application error.
- First of all contact IDFC First Bank support on social media like Twitter (X). Tag IDFC first bank @IDFCFIRSTBank and raise an issue or directly DM them and mention your registered mobile number with the bank. Tell them your error issue, and attach a screenshot as a reference. Mention that you are facing this error issue since.
- Also mention that your last credit card application has been declined on date – , or you have closed your last IDFC Credit Card on date – , and it has been over 6 months since then.
- Lastly, mention this: Kindly reset my application process so that I can apply for a new IDFC Credit Card again. You can also tell them to cancel all your old applications as you want to apply fresh.
- You can do the same thing via reaching their customer support email by describing you issue in detail with a screenshot as a reference to the customer.service@idfcfirstbank.com
- Here’s a sample message I sent them (I didn’t mention so many details, however it took me some time to get a response, maybe you can get a faster response if you give more details):
Now, wait for the bank’s representative response. They will call you and tell you that ‘You do not have any offer to apply for IDFC First Credit Card’. They might also share a link via SMS to apply for an IDFC First Credit Card. However, it is just a generic credit card application link through which you will get the same error again and won’t help you resolve the error.
You will have to tell them that you have already waited for 6 6-month cooldown period, kindly reset the application. 2-3 times repeated follow-ups may be necessary.
They have an IT team, and only they can manually remove the error for you. But usually, they will tell you to wait for another 6 months or more. If you keep on following up, and say that your cooldown is over, then they will escalate this to correct department like IT team for this case for resolution.
Once the error is resolved, they will again call you to verify it.
That’s all. Overall it may take over a month since their follow-ups take time. They might also tell you to mail them on their email – customer.service@idfcfirstbank.com. Do it, if they ask you.
So don’t be disappointed; good things take time.
Currently, this is the only valid way to get rid of ‘Sorry we can’t proceed IDFC Credit Card Application Error’
Once the error is resolved, you can Apply for IDFC Credit Card.
Bonus Tips: The Bank may try to give a generic response and blah blah reason that no offer for you etc, You will have to keep fighting on this via Twitter so they will have to fix it for you. Read more credit card-related reviews and tips.
